Though QSS is a wholly owned subsidiary of BAR, we now operate on a self-sufficient basis. Our fees are standardised in a tariff which is applied equally to BAR members and non-members alike. Generally there is a set fee for an Initial Audit and then a lower fee for the subsequent annual audits. Travel expenses are charged either on a mileage basis or via public transport at cost.
There are the quality standards which we assess, some of which are specific to the removals industry. Some are British Standards, others are European:
The above are all quality service standards against which companies can have their service specification and their provision of service against that specification evaluated and assessed by QSS, who will determine whether or not they are complying with the requirements of the Standard.
Meeting the criteria to achieve any of our Standards is quite straightforward. However we recognise that for many people it may be a part-time role or the first time they have been tasked with such an undertaking so QSS offer inexpensive training to help companies through the process.
© Quality Service Standards Ltd. Registered in England & Wales, Company No. 03804633. Registered Address: Tangent House, 62 Exchange Road, Watford, Herts WD18 0TG.